WHILE OUR GREAT COUNTRY IS DEALING WITH THE COVID-19 PANDEMIC, KNICKERBOCKER RUSSELL IS DOING ITS BEST TO PROTECT BOTH OUR EMPLOYEES AND CUSTOMERS FROM EXPOSURE TO THIS VIRUS. WE HAVE IMPLEMENTED SAFETY GUIDELINES AT OUR CAMPBELLS RUN ROAD LOCATION AND WHILE OUR SALESMEN VISIT CUSTOMER JOB SITES FOR DELIVERY OR PICK UP OF EQUIPMENT, MATERIALS AND/OR SAFETY PRODUCTS. OUR PLAN IS TO CONTINUE SUPPLYING YOUR NEEDS VIA PHONE, EMAIL, TEXT MESSAGING AND MAINTAINING A BARRIER OF DISTANCE BETWEEN CUSTOMER AND EMPLOYEE WHEN PERSON TO PERSON CONTACT IS REQUIRED.
FOLLOWING IS A LIST OF PROCEDURES TO EXPECT WHEN DOING BUSINESS WITH KNICKERBOCKER:
1.CALL OR EMAIL TO CONVEY YOUR NEED TO EITHER YOUR SALESMAN OR INSIDE OFFICE TO ENSURE YOUR ORDER WILL BE PREPARED FOR DELIVERY OR PICK UP.
2.IF PICKING UP YOUR ORDER, UPON ARRIVAL AT KNICKERBOCKER COME TO WAREHOUSE DOCK#3. ONE OF OUR EMPLOYEES WILL ASSIST YOU AT THAT POINT.
3.CREDIT CARD PAYMENTS CAN BE CALLED INTO OUR ACCOUNTS RECEIVABLE DEPARTMENT. WHILE CHECKS ARE TO BE MAILED.
4.ANY PAYMENTS MADE IN PERSON WILL BE RECEIVED AT WAREHOUSE DOCK#3 WHERE A RECEIPT WILL BE PROVIDED.
IF YOU OR YOUR COMPANY RESPOND TO EMERGENCIES, IT IS IMPORTANT TO HAVE YOUR SALESMAN’S CONTACT INFORMATION AVAILABLE BEFORE THE EMERGENCY OCCURS. PLEASE CONTACT OUR OFFICE AT (412)494-9233 DURING THE ABOVE WORKING HOURS IF YOU NEED YOUR SALEMAN’S NUMBER OR EMAIL ADDRESS. TOGETHER WE WILL CONTINUE TO SERVE THE CONSTRUCTION INDUSTRY AND REMAIN STRONG!
Easy operation – fuel valve is integrated into throttle; a single lever controls throttle acceleration and shut-off.
4-stage air filter – heavy-duty filter prevents dust from entering the rammer engine for enhanced engine life.
4-cycle crankcase – cranckcase is incredibly durable and easy to maintain.
Low oil consumption – crankcase features a breather system with 3-piece piston oil ring for improved oil efficiency.
Guide handle shock-mount system – built-in shock system reduces HAV (hand-arm vibration) and improves operator comfort.
Low oil LED indicator – LED lights up if rammer is started without enough oil inside and will automatically shut off after 10 second to prevent engine damage.